Warranty Information

Where you can obtain warranty service

You should first return to or contact Madison County Quick Lube. The address is 1601 Foxhaven Dr, Richmond KY.

What you must do to obtain warranty service

To obtain warranty service you must have your invoice and must return a sample of the products and any repair order involved to support the claim. You must bring the invoice, repair order, and the samples to Madison County Quick Lube for evaluation for your claim.

Who makes the warranty

This warranty is made and will be serviced by Madison County Quick Lube.

Who is covered

This warranty extends only to the owner and motor vehicle identified on the invoice. It applies only during the warranty period.

What is covered by the warranty

The warranty covers your service by Madison County Quick Lube and all services and products shown on your invoice. If the oil filter or fluids fail to perform properly during the warranty period, Madison County Quick Lube will install a new oil filter and refill any fluids listed on your invoice. All products meet or exceed manufacturer's requirements for warranty. Madison County Quick Lube warrants that those services and products will be free from defects in materials or workmanship for either three months or 3,000 miles of use, whichever comes first measured from the date of services or mileage shown on your invoice. This warranty is conditioned on the vehicle receiving reasonable and necessary maintenance during the warranty period.

Exclusions

This warranty will not apply if the original invoice indicates the customer declined to authorize specific labor, parts, or services required for satisfactory performance. The warranty does not apply when the customer or your representative tampers with or alters manufacturer's original equipment or when corrective action is taken without prior written approval from Madison County Quick Lube. The warranty does not cover loss of time, inconvenience, loss of use of vehicle, or other incidental or consequential damages. The warranty is given in lieu of other express or implied warranty.